LiveAnew®, LLC Privacy Policy Statement

Last Updated: September 6, 2012

Welcome to LiveAnew.com (the "Website"). This Website is owned and operated by LiveAnew, LLC., its affiliates, agents and licensors (collectively, "we", "us", "our" or "LiveAnew"). LiveAnew is sensitive to your concerns about how we may use and share personal information that we collect from you through the Website. We recognize and respect the importance of maintaining the privacy of our visitors and members and have established this Privacy Policy Statement ("Privacy Policy") as a result. This Privacy Policy is incorporated into our Terms of Use and Account Agreement and therefore governs your use of the Website and/or any services offered by LiveAnew. By visiting the Website, and/or utilizing any services offered by LiveAnew, you are accepting the then current practices described in the Privacy Policy.

If you have questions or concerns regarding this statement, please contact us at Care@LiveAnew.com.

What Information Do We Collect About Our Customers?

The information we learn from customers helps us enhance and personalize the Website and the services we offer. We gather the following types of information:

Information You Give Us
We receive and store any information you enter on our Website or provide us in any other way (e.g., by telephone). This may include information you provide when you register as a member, engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other aspects or services offered by us. As a result, you may be supplying us with such information as your name, address, and phone numbers; credit/debit numbers, expiration date and other billing information; people to whom purchases have been shipped, including addresses and phone numbers; names and email addresses of friends, possible Refer-A-Friend customers and other people.
Automatic Information
We automatically receive and store certain types of information whenever you interact with us. For example, as most Websites do, we use "cookies", and we obtain certain types of information when your web browser accesses LiveAnew.com. This information is compiled and analyzed on both a personal and an aggregated basis, and it may include the Website's Uniform Resource Locator ("URL") that you just came from, which URL you will go to next, what browser you are using, and your Internet Protocol ("IP") address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to call our 800 number. We associate the information we store in cookies to personally identifiable information you submit while on our site. During some visits, we may also collect technical information from your computer to help us identify your computer for fraud prevention purposes.
Information Provided by Third Parties
We may obtain certain information of customers from third parties. This may include updated delivery or address information from carriers and information (including name and email addresses) of possible Refer-A-Friend customers from current customers.

Do We Use Cookies?

LiveAnew uses small text files called "cookies" that provide non-personally identifiable information to us regarding the visitors to the Website. In addition to the URL and IP addresses of our visitors, cookies may gather the date and time of all visits to our Website. We may also track the pages of our Website that users viewed during their visit, or track search terms entered on our Website by that visitor. This helps us keep track of the number of visitors to our Website and allows us to gauge the areas that are of the most interest to our visitors.

We use a third-party tracking service that uses cookies and other tracking technologies to track non-personally identifiable information about visitors to our site in the aggregate. This information is analyzed periodically and is used to gain a broader picture of usage patterns at our site. We may share the non-personally identifiable information gathered through use of cookies with our advertisers and/or business partners, in order to make the Website as user-friendly as possible. Further, some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by LiveAnew only and does not cover the use of cookies by any advertisers.

How Do We Use the Information We Collect and Do We Share the Information We Receive?

Information about our customers is an important part of our business
We use information we collect from the Website to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience, to facilitate your transactions with our third party marketing partners and to inform you of offers and discounts. For example, you can expect to receive a welcoming email to confirm your username and password. Additionally, we communicate with you in response to your inquiries, to provide the services you request and to manage your account. We also send service related announcements on occasions such as when we need to temporarily suspend our site for maintenance. We also will send you promotional emails on occasion. Generally, you may not opt-out of service related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to terminate your account. Your account is with LiveAnew, the owner and operator of the Website and not with the individual Website, and the information collected through the Website is used by LiveAnew for purposes of all Website. However, you can opt-out of direct promotional communications from each of the Website by following the unsubscribe instructions within each communication from that Website or emailing us at Care@LiveAnew.com. We share customer information with third parties only as follows:
Promotional Offers
We periodically provide our customers with information about third party products and services we believe will be of interest to you and with opportunities to participate in offers and/or promotions on behalf of other businesses. Your participation in these events may require us to share data with such a business. If you do not want to receive such information or offers, on behalf of third parties or otherwise, please opt-out during registration, email us later atCare@LiveAnew.com or follow the unsubscribe instructions within each communication.
Other Third Parties/Select Partners
From time to time, we might establish a business relationship with other persons or entities who we believe are trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases, we might share and cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. We may also combine your personal information with publicly available information and information we receive from or cross-reference with our Select Partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and services that may be of interest to you and for further promotional purposes. If you do not want us to share information with Select Partners, please opt-out during registration, email us later at Care@LiveAnew.com or follow the unsubscribe instructions within each communication.
Reviews/Testimonials
If you review a product on our site, your review may be posted on LiveAnew.com, as well as on a partners’ network site that shares reviews with other shopping communities. Please note that these third party sites’ privacy policies govern the collection and use of the information collected on those sites. You should be aware that any personally identifiable information you submit can be read, collected or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. When seeking or receiving customer testimonials or feedback, we disclose that we may post their first name along with all or a portion of their testimonial on the Website unless they inform us otherwise by following the instructions we provide.
Merger/Sale
In the event that LiveAnew.com, all or substantially all of their respective assets, or a line of business of LiveAnew.com, is acquired, individually identifying information of our members may be one of the assets sold in connection with that transaction, without notice to you or your consent. We will notify users of the Website of such a change in ownership or transfer of assets by posting a notice on the Website.
Bankruptcy
In the unlikely event of our bankruptcy, insolvency, reorganization, receivership or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred or used. Therefore, you should know that in such event, your personal information may be treated like any other asset of LiveAnew, and sold, transferred or shared with third parties, or used in ways not contemplated or permitted hereunder, without notice to you or your consent.
Protection of LiveAnew.com
We release account and other personal information when we believe release is appropriate to comply with the law and/or a judicial proceeding, court order or legal process served on LiveAnew; enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of LiveAnew, our Website users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
How Secure Is the Personal Information You Collect?
We have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. When you enter credit card information on our Website, we may store it so that you do not have to re-enter it every time you order, but we encrypt it when storing. While no security system is absolutely foolproof, we are constantly reviewing, refining and upgrading our security technology to protect your privacy. When you open an account with LiveAnew.com, you are issued a password by which to access and secure your account and account information. Although we have taken these precautions, you are responsible for maintaining the secrecy of your password, which should not be disclosed by you. When using a shared computer, always be sure to sign off when finished.
Links
LiveAnew.com contains links to other Website. We have no control over the content, policies or actions of these sites, even if you are offered services on those sites because you have established an account with LiveAnew.com. We are not responsible for the privacy practices or the content of such Website. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies only to information collected by our Website.
Minors
You must be 18 years of age or older to become a member of LiveAnew.com. We do not collect information from minors.
Changing Your Personal Information
You may review, change or correct your personally identifying information at any time by accessing your account information on the Website or calling us at the contact information below. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your email address, and we urge you to review your information regularly to ensure that it is correct and complete.
Conditions of Use, Notices and Revisions
If you choose to visit LiveAnew.com and/or use LiveAnew's services, your visit and/or any dispute over privacy is subject to this Privacy Policy Statement and our Terms of Use and Account Agreement (if you are a member), including limitations on damages, arbitration of disputes, and application of the law of the state of Texas. If you have any concern about privacy at LiveAnew, please contact us.

Our Privacy Policy Statement, the Terms of Use and other terms and conditions may change. In the event of a change, the revised policies or terms and conditions will be posted immediately to our Website. You should check the Website frequently to see recent changes. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. Unless stated otherwise, our current Privacy Policy Statement applies to all information that we have about you.

Contact Us
If you have any questions or concerns regarding our privacy policy, please contact us at Care@LiveAnew.com, or call us at 1-800-411-3008.