LiveAnew® Return Policy
We are happy to accept your returned merchandise if you have received a damaged or defective delivery. Please contact our Customer Care team at 1-800-411-3008 or send an email to Care@LiveAnew.com within thirty (30) days of your order date for assistance in making a return.
For damaged or defective deliveries*:
Please contact Customer Care for a Return Merchandise Authorization number that you will write on the outside of the box you are returning.You will not be charged a restocking fee.Once we receive the damage product back, we will promptly reship you the proper product.
For all other returns*:
For items that are not defective or damaged, all returns must be made within thirty (30) days of the original order date. All return shipping costs will be the customer’s responsibility; however, there is no restocking fee for your return.
*Due to Federal and State health regulations, we are unable to accept open packages for returns.*