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Account Agreement

LiveAnew®, LLC Account Agreement

Last Updated: September 6, 2012

PLEASE SCROLL DOWN AND READ THE ACCOUNT AGREEMENT BELOW.

This Account Agreement governs your account and all purchases with LiveAnew, LLC, the owner and operator of LiveAnew.com (the "Websites"). Other services on the Websites, or provided by LiveAnew, LLC may be governed by additional terms and conditions. For example, your general use of and visit to the Websites is also governed by the Terms of Use, incorporated by reference herein and located on the bottom of the Websites. The issuance of credits and points, including through the Discount Shopping Dollars program, are governed by the Terms and Conditions of the Rewards Program, incorporated by reference herein.

If you agree to be bound by the terms of this Agreement, you must check the box indicating your agreement. If you do not agree to be bound by the terms of this Agreement, you will not be able to proceed with opening an account with LiveAnew, LLC or purchasing any products through the Websites.


In this Agreement, "you" and "your" refer to the individuals, corporations or parties who are the members/account holders, have an interest in the account(s) and agree to this Agreement. "We", "us", "our", and "LiveAnew, LLC" refer to LiveAnew, LLC, its employees, members, representatives, officers, directors, agents, successors and assigns.


1. Changes to Account Agreement. We may change, add or remove portions of this Agreement at any time, but if we do so, we will post such changes on the Websites, or send them to you via email or postal mail. IF ANY OF THESE RULES OR ANY FUTURE CHANGES ARE UNACCEPTABLE TO YOU, YOU MAY TERMINATE YOUR ACCOUNT BY SENDING AN EMAIL TO: care@LiveAnew.com. YOUR CONTINUED USE OF THE WEBSITE AND/OR ACCOUNT NOW, OR FOLLOWING THE POSTING OF NOTICE OF ANY CHANGES IN THESE OPERATING RULES, WILL INDICATE ACCEPTANCE BY YOU OF SUCH RULES, CHANGES OR MODIFICATIONS.


2. Privacy. Registration data and other information about you are subject to our Privacy Policy Statement.


3. Prices/Fees and Payments. You agree to pay all charges incurred in connection with your purchase (including any applicable taxes) at the rates in effect when submitting your order. We will bill all charges to the credit card you supply us. If you want to use a different credit card or there is a change in credit card validity or expiration date, or if you believe someone has accessed your account using your user name and password without your authorization, you must contact us immediately.


4. Option to Schedule Your Orders. We may offer an option where you can schedule your orders in advance (e.g., scheduling certain orders to be delivered by LiveAnew, LLC on a monthly, periodic or specified basis). You will need to expressly instruct us should you wish to participate in such a program, whereby we will send you the order (s) you designated in advance and, accordingly, charge the credit card number you have on file with LiveAnew, LLC prior to shipment. Such pre-scheduled orders may be processed up to ten (10) days in advance so you must provide us at least ten (10) days advance notice if you wish to change or cancel the order. If you fail to provide notice of the change/cancellation within the time period specified above, we cannot guarantee that your request will be complied with until after the order has been shipped. In such event, you will be responsible for, and your credit card may be charged for, the payment of all fees associated with the order already processed or shipped before your request was received.


5. Order Changes/Cancellations. Do not assume a cancellation or change of ANY order you have made with LiveAnew, LLC, whether pursuant to a scheduled program or not, has been effected until you receive a confirmation from LiveAnew, LLC via email or the Websites. As stated above, you will be responsible for, and your credit card may be charged for, the payment of all fees associated with orders already processed or shipped before your cancellation/change request was received.


6. Representation as to Capacity to Enter into Agreement. You represent that you have the required legal capacity and that you are of the required legal age (i.e., 18 years of age) to enter into this Agreement and that no one except you has any interest in your account with us.


7. Order Confirmations, Statements, Notices and Other Communications. You understand that it is your responsibility to review, upon first receipt, whether delivered to you by email, by a posting on the Websites, or by all other electronic means, all order confirmations, transaction history, notices and other communications. All information contained therein shall be binding upon you, if you do not object, either in writing or via electronic mail, within 48 hours after any such document or information is sent to you or available on the Websites. In all cases, LiveAnew, LLC reserves the right to determine the validity of your objection to the transaction. Such notices, information and other communications from LiveAnew, LLC shall be deemed to be delivered and available to you whether actually received or not.


You agree that LiveAnew, LLC fulfills its legal obligation to deliver to you any such document if sent via electronic delivery. Electronic delivery may be in the form of an email, an electronic mail attachment, a posting on the Websites, or in the form of an available download from the Websites. You represent that you will download the relevant document promptly after receiving notice of its availability. Should you experience any difficulty opening a document electronically delivered by LiveAnew, LLC, you will promptly advise LiveAnew, LLC in order to allow us to make the required delivery by other means. Failure to advise LiveAnew, LLC of such difficulty within 48 hours after delivery shall serve as an affirmation that you were able to receive and open said document.


7. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE LIVEANEW SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE LIVEANEW SERVICES ARE PROVIDED BY LIVEANEW ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. LIVEANEW MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE LIVEANEW SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE LIVEANEW SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE LIVEANEW SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LIVEANEW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LIVEANEW DOES NOT WARRANT THAT THE LIVEANEW SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE LIVEANEW SERVICES, LIVEANEW'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM LIVEANEW ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LIVEANEW WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY LIVEANEW SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY LIVEANEW SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.


9. Trademarks. "LiveAnew.com, CareFree Calendar<span class="ln_tm"><sup>®</sup></span>, BestFit<span class="ln_tm"><sup>®</sup></span> and other marks indicated on our site are trademarks or trade dress of LiveAnew, LLC in the United States and other countries. LiveAnew, LLC's trademarks and trade dress may not be used in connection with any product or service that is not LiveAnew, LLC's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits LiveAnew, LLC or the Websites. All other trademarks not owned by LiveAnew, LLC that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by LiveAnew, LLC.


10. Copyright. All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of LiveAnew, LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of LiveAnew, LLC and protected by U.S. and international copyright laws. All software used on this site is the property of LiveAnew, LLC or its software suppliers and protected by United States and international copyright laws.


11. Limitations, Restrictions and Termination of LiveAnew.com Services. You are authorized to use products or materials which are sold or made available by LiveAnew, LLC for your own needs only, and you are not authorized to resell products or access to any such materials or to make copies of any such materials for sale or use to and by others. You will not delete copyright or other intellectual property rights notices from printouts of electronically accessed materials.


You understand that LiveAnew, LLC may at any time, at our sole discretion and without prior notice to you, prohibit or restrict your access to the use of the Websites or related services or your ability to purchase products on the Websites. LiveAnew, LLC may terminate your account at any time for any reason and without prior notice to you. You are free to terminate your account with LiveAnew, LLC at any time for any reason, subject to the conditions of Section 4 herein. The closing of an account will not affect the rights and/or obligations of either party incurred prior to the date the account is closed.


12. Risk of Loss/Warranties/Returns. All items purchased from LiveAnew, LLC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


The merchandise offered for sale by LiveAnew, LLC is manufactured by third parties and to the full extent permissible by law, LiveAnew, LLC disclaims all representations and warranties therein. Further, all sales are final and items can be returned to the Company only pursuant to the Return Policy located on the Websites. Problems or defects with such merchandise should be forwarded to the manufacturer of the merchandise.


13. Mispricing. Despite our best efforts, a small number of the items on our Websites may be mispriced. If we discover a mispricing, we will do one of the following:

•If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.

•If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.


14. Monitoring and Recording Telephone Conversations and Email. For your protection and for the protection of LiveAnew, LLC, and as a tool to correct misunderstandings, you understand, agree and authorize LiveAnew LLC, at its discretion, and without further prior notice to you, to monitor and record any or all telephone conversations between you and LiveAnew, LLC and any of LiveAnew, LLC's employees or agents and to monitor your electronic communications with LiveAnew, LLC.


15. Legally Binding. You hereby agree that this Agreement and all the terms herein shall be binding upon you and your estate, heirs, executors, administrators, personal representatives, successors and assigns.


16. Extraordinary Events/Technical Difficulties. You specifically agree to hold LiveAnew, LLC harmless from any and all claims, and agree that LiveAnew, LLC shall not be liable for any loss, actual or perceived, caused directly or indirectly by government regulation, exchange or market regulation, suspension of trading, war, strike, equipment failure, communication line failure, system failure, security failure on the Internet, unauthorized access, theft, or any problem, technological or otherwise, that might prevent you from entering or LiveAnew, LLC from executing an order, or other conditions beyond our control. Furthermore, in a technical environment, should an error occur with respect to the tracking of any order or order entry, the true, actual and correct transaction or position will be restored. It is your responsibility to ensure account correctness and accuracy and to contact LiveAnew, LLC immediately with any discrepancies.


17. The Laws of the State of Texas Govern/Assignment. This Agreement and its enforcement shall be governed by the laws of Texas and shall cover individually and collectively all accounts you may open with LiveAnew, LLC and shall be binding upon you and your successors (whether by merger, consolidation or otherwise), heirs, executors, administrators and assigns. This Agreement shall inure to the benefit of LiveAnew, LLC and its successors, assigns and agents. LiveAnew, LLC may assign its rights and duties under this Agreement to any of its subsidiaries or affiliates without giving you notice, or to any other entity upon prior written notice to you.


18. Agreement to Arbitrate Controversies. Any dispute relating in any way to your visit to the Websites or to products you purchase through LiveAnew.com by phone shall be submitted to confidential arbitration in Texas, except that, to the extent you have in any manner violated or threatened to violate LiveAnew, LLC's intellectual property rights, LiveAnew, LLC may seek injunctive or other appropriate relief in any state or federal court in the state of Texas, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


19. Waiver. Except as specifically permitted in this Agreement, no provision or condition of this Agreement can be, nor should be deemed to be, waived, altered, modified or amended unless agreed to in writing by an authorized officer of LiveAnew, LLC.


20. Amendments; Entire Agreement. YOU UNDERSTAND THAT ACCESS TO AND YOUR USE OF YOUR ACCOUNT CONSTITUTES YOUR CONSENT AND AGREEMENT TO ABIDE BY THE TERMS AND CONDITIONS OF THIS ACCOUNT AGREEMENT. LIVEANEW LLC MAY AT ANY TIME REVISE THESE TERMS AND CONDITIONS BY UPDATING THE ACCOUNT AGREEMENT. YOU AGREE TO BE BOUND BY SUBSEQUENT REVISIONS AND AGREE TO REVIEW THE ACCOUNT AGREEMENT PERIODICALLY FOR CHANGES TO THE TERMS AND CONDITIONS OF THE ACCOUNT AGREEMENT. THE MOST UP TO DATE VERSION OF THE ACCOUNT AGREEMENT WILL ALWAYS BE AVAILABLE FOR YOUR REVIEW ON THE WEBSITES. CONTINUED USE OF LIVEANEW LLC AFTER SUCH CHANGES WILL CONSTITUTE ACKNOWLEDGMENT AND ACCEPTANCE OF SUCH AMENDMENT. This Agreement represents the entire agreement between you and LiveAnew, LLC concerning the subject matter hereof. Certain policies and/or procedures may be further outlined on the LiveAnew.com websites, and by your use of LiveAnew, LLC. websites and services, you agree to be bound by any and all such postings. You may not assign any right or obligations hereunder without first obtaining the prior written consent by an authorized officer of LiveAnew, LLC.


21. Separability. If any provision or condition of this Agreement shall be held to be invalid or unenforceable by reason of any law, rule, administrative order or judicial decision by any court, or regulatory or self-regulatory agency or body, such invalidity or unenforceability shall attach only to such provision or condition. The validity of the remaining provisions and conditions shall not be affected thereby and this Agreement shall be carried out as if any such invalid or unenforceable provision or condition were not contained herein.


22. Headings are Descriptive. The headings of each provision hereof is for descriptive purposes only and shall not be deemed to modify or qualify any of the rights or obligations set forth in each such provision.

Customer Favorite - This product is a LiveAnew best seller and customer favorite.
Very Light Protection - Very small bladder loss, just a few drops
Light Protection - Small bladder loss, more than a few drops
Moderate Protection - Large bladder loss, but not full bladder
Super Protection - Full bladder loss
Maximum / Overnight Protection - Full bladder loss, overnight use or heavy fecal incontinence
LiveAnew Composite Product Rating: 3 out of 5 Stars
LiveAnew Composite Product Rating: 3 1/2 out of 5 Stars
LiveAnew Composite Product Rating: 4 out of 5 Stars
LiveAnew Composite Product Rating: 4 1/2 out of 5 Stars
LiveAnew Composite Product Rating: 5 out of 5 Stars
Made for women
Made for men
Made for both men and women
Liner Style - Designed to fit discreetly in the wearer's own underwear, liners provide protection from very light to moderate urinary incontinence.
Pad Style - Designed to fit inside the wearer's own underwear, pads come in a variety of shapes and sizes and provide protection from very light to heavy urinary incontinence.
Long Pad Style - Designed to fit inside the wearer's own underwear, long pads are longer than regular pads providing extra protection and security.
Male Guard/Shield Style - Designed to fit inside the wearer's own underwear, male guards are anatomically designed for men.
Pull-On Underwear Style - Worn like regular underwear, pull-on protective underwear products are suitable for heavy urinary incontinence and light bowel incontinence.
Women's Underwear Style - Worn like regular underwear, women's protective underwear products are designed specifically for a woman's body.
Men's Underwear Style - Worn like regular underwear, men's protective underwear products are designed specifically for a man's body.
Brief Style - Also called adult diapers, briefs are tabbed and adjustable and suitable for both heavy urinary and heavy bowel incontinence.
Belted Undergarment Style - Provide the protection of pad style products with the added security of a reusable belt that ensures a snug fit.
Booster Pad Style - Fit comfortably inside briefs or pull-on underwear style products for an extra layer of protection.
Furniture Pad - Also called underpads or "chux", furniture pads provide additional for furniture such as beds, chairs, or car seats.
Skin Care - Products, such as creams, lotions and wipes, that assist with protecting and cleansing the skin.
Bathroom Safety - Products that assist with safety, comfort and mobility in the bathroom.
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